Transaction was smooth and I just love the car
I received very courteous service from Alex. A very nice gentleman. Kao in finance was as fast as could be. This part of buying a car always takes too long but he made it pleasant. He was very knowledgeable. And Brian, Sales Manager was very helpful. I was satisfied with amount I paid.
We purchased a used car sight unseen from the internet. Chris gave us pictures of the minor cosmetic scratches prior to us committing to buy and confirmed vehicle was certified and in excellent condition otherwise. We flew in from out of town and were provided an Uber ride from the airport to the dealership. Service once there was 5 star. Very professional and personable staff. Only reason facilities got a 4 is because they were under construction... but temporary trailers and restrooms were well kept. Overall great experience!
Got the car I wanted. Worked with low pressure and very pleasant people. Price is high, but what do you expect.
I found my Land Rover on the Internet. Sent an email expressing my interest and was responded to immediately. I filled out my application and was approved. Drove away with the car the next day. I enjoy my car more everyday!
To say I was pleased with my experience at Jaguar Land Rover Mission Viejo would be an understatement. Last month I purchased my car and I worked with Robert Shepherd who was extremely personable and knowledgeable. He walked me through the entire process and his follow-up was amazing! I recently brought my car back for a few service details and Ben Ramirez was absolutely incredible in assisting me - he went above and beyond to make sure that I happy and he truly exceeded my expectations. If there was a sixth star I would give it to him. Thank you Robert Shepard and Ben Ramirez for a phenomenal experience - well done!
It was a pleasure working with Alek. We corresponded via email for about 2 months until I found the right car. He delivered in getting me a deal i was comfortable with. Thanks Alek. Having spent 5 hours at the dealer, I was more than ready to bring my new car home. The finance manger, JT, did a great job at making the finance process easy and quick.
We showed up to this dealership on the fly with no plan to purchase or having any previous knowledge of this dealership. We were interested in exploring the Range Rover Brand of vehicles. They valeted the car and Chris our salesman greeted and made us feel very comfortable. Hes a down to earth no pressure sales type of guy. With all the ordinary filters and stereotypes of car salesman gone we were relaxed and comfortable enough to really explore their inventory. Chris has a commanding knowledge of all the models and was able to quickly and effectively answer all questions. He took us thru a small tour of all models and helped us with a comparative analysis of options and prices. This helped me to decide quickly what I was looking for. When I asked him if he had the sports look of the V8 turbo with a V6 motor, he brought out the perfect car for us, the HSE Dynamic in Byron Blue. The car sold itself and the great sales service made it all a snap. The dealership did lower their price on a very rare hard to get model. We couldnt be happier with the entire transaction. I highly recommend this dealership and even more so the Chris Olivieri, our salesman.
Alek is a very good representative of Jaguar. He is knowledgeable and not high pressure. He is very helpful.
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