Name is a bit misleading, but all’s well that ends well. Turns out they sell cars, not cats. Was hoping to build a pit of hungry, wild felines to intimidate my enemies. Ended up leaving with a F Pace, which is not as intimidating, but really fun to drive. Good service.
I’ve been going to Mission Viejo Jaguar for 11 years, both for sales and service. Their service advisors and mechanics are professionals. Even with the change in ownership, they still treat their customers with respect and friendliness. This time was the same. The service advisor, Cesar Barrancas, was very knowledgeable and friendly. This is what one expects from a dealership if one of the world’s most venerable automakers.
Great service and great service advisor
I will just say, there is a Jaguar service center less than 5 miles from my home but I chose to drive 30 plus miles to Jaguar Mission Viejo because of their service, honesty and have you feeling you and your auto will be well taken care of.Service Advisor, Linda G is superb in our knowledge and customer service. I have that dreaded extended warranty outside of Jaguar and she fought tooth and nail to get almost every repair covered under the warranty. She's amazing.And the facility at Jaguar Mission sets the standards of what a service center should look ...
Absolutely wonderful team. Brian Cameron was a delight to work with. He made the experience easy and efficient. Very impressed with this dealership. Will come back again and recommend to friends and family.
Linda is Jaguar service is a superstar! She is intelligent, kind and attentive. I would ask for her by name if you are looking for the best service manager to not only take care of your car but also take care of you! She cares about your goals in your service appointment and finds solutions that are both cost effective but for the longevity of your vehicle. She's also incredible at providing guidance for your next vehicle as she has a wealth of knowledge on both the Jaguar and Land Rover brands. I couldn't sing her praises enough!!!
Robert Shepard is THE BEST salesperson with whom I've ever dealt. The Jaguar F-Type I purchased is my18th car that I've purchased to date. So, I am a bit of an expert in buying cars.Robert is an incredibly nice, no pressure, and fully transparent (in terms of the numbers behind the deal) sales professional. He was patient and detailed when he delivered the car (to my home) and when he walked me through the car's various features and how to use them.In respect to the dealership experience overall, it couldn't have been better. ...
I was hesitant to shop for a car with the Covid situation going on. I must say the experience was great! I was lucky to have Rockey guide me through the process, no pressure . He was professionally, knowledgeable and made my part simple and safe! I highly recommend Rockey!!!
We had the privilege of working with Leon Sultan last week. He helped us getting our Jaguar F type, he was very informative, very knowledgeable and very customer service oriented. Thank you Leon for making our transaction as easy and as smooth as possible.
Jaguar ownership is a constant battle. The electronics are some of the most sensitive in the business. I have owned my car for 9 months and have been to 3 different dealers. Before coming to mission viejo, the other dealers i had gone too (in the newport area and in the torrance area) had both seen my car collectively 6 times. My car came back from both of these dealers more broken than it came. Finally I discovered Linda at mission viejo. She is the sweetest person and was extremely dedicated about fixing my car. This was the first dealer I left with ...
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